Omeals The new generation
of self heating meals
 

RETURN POLICY

If your OMEALS® did not change the way you eat…
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to OMEALS® for a full refund, credit, or an exchange.
Please be advised that if you made your purchase through one of our retailers, refunds and exchanges are subject to the retailer’s policies and you must contact them directly. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at support@omeals.com to obtain a return authorization. After receiving the return authorization, mail your return to the following address:

OMEALS

Attn: Returns

3922 Pembroke Road

Pembroke Park, FL 33021

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least ten (10) business days from the receipt of your item to process your return or exchange. Refunds may take seven (7) to ten (10) business days to appear on your credit/debit card, depending on your bank and/or credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be returned or exchanged:
 Items that are opened and/or not in its original packaging
For defective or damaged products, please contact us via email below to arrange a refund or exchange.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:
1 (855) 9 OMEALS
support@omeals.com